Before you ask yourself, “Does Apple replace AirPods”, you need to first know when Airpods replacement is possible and when it is not. And a lot of it boils down to – whether you’re seeking to replace damaged or lost AirPods.
Nobody wants to buy, let alone own, a brand new pair of AirPods if either side of the earbuds or worse, both, don’t work anymore. This also holds true if the charging case malfunctions every now and then.
If this is the case for you, the whole process in Apple’s replacement and repair policy and services can be challenging to the consumer. Even more so with all the AirPods models’ prices and plans which include AppleCare.
To help you search and navigate a replacement/repair service for your situation, we’ve collated all the significant information for Airpod replacement into this article. Read more to find out EVERYTHING you need to know to replace damaged AirPods or AirPods case.
AirPods are a popular brand of wireless earbuds designed by Apple. These earbuds have become quite a hit with many Apple (and non-Apple) users on account of the high-quality audio experience along with the product’s simplicity and very compact design and extended battery life.
These AirPods work excellently on all across Apple’s devices including MacBook, iPad, and iPhone. What’s also so good about the AirPods is that they can also be used with other devices running other OS (Windows, Android, and the like) such as computers, laptops, and smartphones that support Bluetooth.
Airpod Replacement: Know The Signs If You Have Damaged AirPods
Weeks and months pass by and your Airpods pro, unwittingly, begins to show subtle signs of malfunction. The left side or the right side isn’t giving off audio, and then you try and charge both of them in their AirPods case. It worked, right?
There are also instances where the AirPods case isn’t charging as it should.
Charging AirPods should be taken with great care. As soon as your AirPods are fully charged, unplug the charger immediately to avoid technical issues caused by overcharging.
Some users have Bluetooth connectivity issues with their AirPods. At first all seems to go well: just by simply recharging the earbuds into their AirPods case, until they notice that the AirPods’ battery life has shortened dramatically.
There are, on the other hand some AirPods users who are dealing with technical issues with their AirPods Pro as described by Apple, and some more. On some occasions, only one AirPod Pro earbud would pair and connect, while the other wouldn’t, to go with Active Noise Cancellation issues.
It’s also important to note that a lot of non-working Airpod issues stem from neglect. Overcharging AirPods, dropping either side in water, stepping on them, unclean AirPods, not putting the earbuds properly in their charging case, and more.
The list can be endless, and these are the ones not covered with AppleCare+. And the best solution for these occurences is to get an Airpod replacement. You can always contact Apple Support by calling them, visit your nearest Apple store, or purchase second-hand AirPods for less price.
Of course, these things arise from time to time, one issue to another. As a consumer, you will want to do everything as simple as possible with basic troubleshooting techniques available.
Can I Replace My Airpods?
Opting for the repair/replacement service provided by Apple for your damaged AirPods only makes sense. You certainly have the warranty which covers all known issues for AirPods and other Apple products that don’t seem to work no matter what.
And yes, you can replace your AirPods. If you have an issue with your AirPods or Charging Case, you may be able to get a replacement if your AirPods or Charging Case are defective or experiencing problems.
Replacing your AirPods is the right thing to do, followed by a carefully thought out process of where to get new ones with little to no hassles.
Damaged Airpods
Damaged AirPods are never fun. If you use them at work or school with that kind of state your AirPods are in, read on to get an idea on what to do with damaged AirPods.
- If your AirPods are damaged, you may be able to get a replacement for an out-of-warranty fee.
- The specific fee will depend on the type of damage and whether you have AppleCare+ for your AirPods.
- If you have AppleCare+ for your AirPods, you may be able to get a replacement for a discounted price. AppleCare+ covers up to two incidents of accidental damage for a fee.
However, if you don’t have AppleCare+ and your AirPods are damaged, you can still contact Apple support for assistance. They may be able to offer a replacement for a fee. Keep in mind that if the damage is severe, it may not be possible to repair the AirPods and a replacement may be the only option.
Lost Airpods
If you have lost one of your AirPods, you have a few options. You can purchase a single AirPod from Apple for a fee. If you have AppleCare+ for your AirPods, you may be able to get a replacement for a discounted price. If you don’t have AppleCare+ and you are unable to locate the lost AirPod, you will need to purchase a new set of AirPods.
It’s also a good idea to check with the lost and found at any places you were recently, as someone may have turned in the lost AirPod.
You may also want to try using the “Find My” feature in the “Find My” app to see if you can locate the lost AirPod.
How To Replace Damaged AirPods
If you have damaged your AirPods and are no longer covered under the manufacturer’s warranty, you can purchase a replacement from Apple. Here’s what you need to do:
- Go to the Apple website and sign in with your Apple ID.
- Click on “Support” at the top of the page.
- Click on “Contact Support” and then select “AirPods” from the list of products.
- Select “Physical Damage” as the issue and follow the prompts to complete the request.
Alternatively, you can visit an Apple retail store or an authorized Apple service provider to have your AirPods assessed and potentially repaired or replaced. Keep in mind that there may be a fee for this service if your AirPods are no longer covered under warranty.
Damaged Airpods
There are several reasons why AirPods might become damaged:
- Physical damage: If you drop your AirPods or expose them to extreme temperatures, they can become damaged.
- Water damage: AirPods are not waterproof, so exposing them to water or sweat can cause damage.
- Wear and tear: Over time, the internal components of the AirPods can become worn down through regular use.
- Charging issues: If you don’t properly care for the charging case or the charging cables, the AirPods may not charge properly or at all.
- Software issues: If there is a problem with the software on your AirPods, they may not work properly.
- Manufacturing defects: In some cases, AirPods may be damaged due to a manufacturing defect.
If your AirPods are damaged, you may be able to have them repaired or replaced through Apple’s warranty program
Damaged Airpod Case
In the event that your AirPods case is damaged. It would help to thoroughly check the case’s severity as it may not be possible to repair the case and you may need an Airpod case replacement or purchase a new one. However, if the damage is minor, there are a few things you can try to fix the case yourself:
- Clean the case: If the case is dirty or has accumulated debris, it may be causing issues with the fit or function of your AirPods. Try cleaning the case with a soft, dry cloth.
- Check for debris: Make sure there is no debris stuck in the charging port or the hinge of the case. Use a toothbrush or a small, dry brush to gently clean the charging port and hinge.
- Use a hairdryer: If the case is not closing properly, try using a hairdryer to warm the plastic around the hinge. This can help to soften the plastic and allow the case to close more easily.
- Check for loose parts: If the case is damaged, there may be loose parts inside. Carefully open the case and check for any loose parts. If you find any, try to reattach them or secure them in place.
There are many possible reasons why your AirPods might not be working. If none of the solutions work anymore, you may want to try and go to the Apple Support page for further assistance.
What To Do If You’ve Lost Your AirPods Or Case?
If you’ve lost your AirPods or the case they came in, there are a few steps you can take to try and find them:
- Check the last known location of your AirPods using the “Find My” feature in the Find My app. This will show you the location of your AirPods on a map, so you can try to retrace your steps to see if you left them somewhere.
- If you think you might have left your AirPods at home, try searching for them there. Check all the usual places you might have left them, such as on a desk or in a drawer.
- If you think you might have left your AirPods at work or school, try checking there as well.
- If you still can’t find your AirPods, you may want to try asking any friends or family members who were with you when you last had them if they’ve seen them.
If you’re unable to find your AirPods, you can purchase a new pair from Apple or an authorized retailer. Note that the cost of a new pair of AirPods will depend on the model you choose.
How Do I Know If My Airpod Replacement Is Covered Under Apple Care+?
AppleCare+ offers one-stop support and service from Apple experts, so most of the problems can be resolved in just one call.
AirPods and AirPods Pro models are covered by AppleCare+ covering two years at $29, except for the $549 AirPods Max, which costs $59 for a coverage of 2 years.
Here is the Apple Limited Warranty that fully states the types of coverage an Apple user can expect on their AirPods.
To find out if your AirPods are covered under AppleCare+, you can do the following:
- Go to the Apple website and sign in with your Apple ID.
- Click on the “Support” tab at the top of the page.
- Click on “Browse Products” and select “AirPods” from the list of products.
- Click on “AirPods Support” and then on “Repairs and Physical Damage.”
- Click on the “Get Started” button to start a service request.
If your AirPods are covered under AppleCare+, you will be able to request a replacement through the online service request form. If they are not covered, you will need to pay for the replacement out of pocket.
Alternatively, you can also check the coverage of your AirPods by contacting Apple Support directly. To do this, you can call Apple Support at 1-800-APL-CARE (1-800-275-2273) or chat with a representative online through the “Contact Us” page on the Apple website.
The Right Pod – A Third Party Retailer For Airpod Replacement
If you’ve tried everything to get a new AirPods replacement yet you’re all floored with Apple’s exorbitant fees and limited warranty, there is still a chance that you can get a new replacement—from AirPods to charging case to its intricate parts, a third-party retailer for AirPod replacementThe Right Pod, has sold quality, functioning AirPods to many users for less.
The store is reputed to sell replacement AirPods or AirPods-compatible products which is a cheaper alternative than getting a new one at the Apple Store.
Conclusion
Have you been experiencing difficulties with your AirPods? For the most part, simple issues such as the left Airpod or right AirPod that stopped working can easily be fixed by charging the pod in the charging case. In some instances, cleaning the AirPods and the case can do wonders too. Resetting the Bluetooth pairing and connection to all devices does pretty great. Sometimes a reset is needed to have your AirPods working again.
Taking extra care of your AirPods should be done at all times so it’s very important that they aren’t neglected. Broken case, faulty wiring in the AirPods require serious attention—to which almost always ends up getting a replacement.
It’s important to carefully research any third-party retailer before deciding whether to opt for Airpod replacement or not to ensure that you are getting a quality product at a fair price. You may also want to consider purchasing directly from Apple or an authorized Apple reseller, as these options may offer more protection and support if you have any issues with your AirPods.
There are many third-party retailers that sell replacement AirPods or AirPods-compatible products. Some options include online businesses such as The Right Pod which is known for selling refurbished legitimate AirPods, which can cost less, and work just as great.
FAQ
1. Can I get an airpod replacement for free?
If your AirPods are still covered under their one-year limited warranty and the issue is covered by the warranty, you may be able to get a free replacement. To determine if your AirPods are covered under the warranty and to request a replacement, please contact Apple support.
If your AirPods are not covered under the warranty, you can still purchase a replacement. Apple offers a variety of service options for AirPods, including an out-of-warranty service option.
To purchase a replacement, you can visit an Apple Store or an Apple Authorized Service Provider, or you can contact Apple support to arrange mail-in service. The cost of a replacement will depend on the type of service you need and the type of AirPods you have.
2. Am I eligible for the AirPods Pro Replacement Program?
To determine if you are eligible for the AirPods Pro Replacement Program, you will need to check the serial number of your AirPods Pro. The serial number can be found on the case of your AirPods Pro or on the original packaging.
To verify if your AirPods Pro are eligible for the replacement program, please visit the Apple website.
On that page, you can enter the serial number of your AirPods Pro and it will tell you if they are eligible for the replacement program.
If you own AirPods that are eligible, you can then follow the instructions on the page to request a replacement.
3. What is AppleCare+?
AppleCare+ is a service offered by Apple that provides extended protection and technical support for your Apple products. It covers a wide range of hardware and software issues, including accidental damage, and offers personalized support from Apple.
With AppleCare+, you can get repairs or replacements for your covered devices if they encounter any issues, as well as online and phone support for any questions or problems you may have with your devices. The service is available for a variety of Apple products, including iPhones, iPads, Macs, Apple Watches, and AirPods.
4. Can I replace just one AirPod?
You can replace a single AirPod (right or left Airpod) or a Charging Case for a fee. Use the “Get an Estimate” tool to see cost estimates if you get service directly from Apple. If you go to another service provider, just ask for the estimates of their own fees.
5. Can you mix and match AirPods?
You can mix and match individual AirPods together if they’re of the same generation and model. They don’t have to be in the same original order to connect. However, if the AirPods are of two different generations or do not have the same model, it isn’t possible to mix and match them.
6. How much does it cost to replace one AirPods?
As of 2021, the cost to replace a single AirPod is $69. This price is for the standard model AirPods and does not include the cost of any additional warranty or protection plans. If you have lost only one AirPod and the other is still in good condition, you can choose to replace just the lost one. However, if both AirPods are lost or if the remaining AirPod is also damaged, you will need to purchase a new pair of AirPods at the full price.
7. How do I get a replacement for my AirPods?
If you need an Airpod replacement, you can either go to an Apple Store or contact Apple Support to have one sent to you. If you have AppleCare+ for your AirPods, a replacement AirPod will be free. If you don’t have AppleCare+, you will need to pay for the replacement. You can also try going to an authorized Apple service provider, such as an Apple authorized reseller or independent reputable repair shop to see if they can help you with a replacement.
8. What happens if you lose one AirPod?
In case you lose one of your AirPods, you can replace a single AirPod (left or right AirPod) for a fee. Seek out authorized Apple Service Providers for an estimate.
