I could tell you are eager to get a fix for your Amazon Fire TV remote as quickly as possible, as that’s actually the focus of this post. If your Amazon Fire TV remote fails to work, this has nothing to do with the quality of the Amazon product. You can get your Fire TV remote control working again if you would apply the instructions set out in this article.
Amazon Fire TV Remote Control Not Working: How to Fix It
1. Restart your device
This can be achieved by unplugging your Fire TV from the power outlet and waiting for about a minute. While at this, you can disconnect and reconnect the remote batteries. Upon restart, the remote should be functioning again. This works like magic most times and could be all you need to do. However, if the remote is still not working, consider these other options.
2. Check for connectivity issues
This should be the next step you should consider if, after a restart, your remote fails to respond. To see if your Amazon Fire TV remote is connected, head to the home screen of your Fire TV and click on the Settings menu. You will see the Controllers and Bluetooth Devices option, click on this to access the Amazon Fire TV Remotes option where you can verify if your Amazon Fire TV remote is connected or not.
The remote comes already paired with the device when purchased; hence, if it’s not paired after your check, you should be on the lookout for the following:
3. Check if your Fire TV is paired to 7 other devices already
This occurs when the Fire TV remote concerned was obtained as a replacement. The Firestick connects to about seven Bluetooth-enabled devices, and your Amazon Fire TV remote control may not be one of the devices already paired. Following the steps outlined earlier, you can check which device is connected and which is not; and you may need to delete one or two unused devices to make room for your Amazon Fire TV remote to be paired.
4. Double-check compatibility
Instances occur where the remote obtained as a replacement might not be compatible with the Fire TV despite its accessibility by a wide range of devices. If this is the case, there is no way your Amazon Fire TV is going to be operable by the replacement remote control. And that is why it is best to ascertain the compatibility of a remote from a vendor before purchase.
5. Check for connectivity obstruction, interference, or distance
To ensure your Amazon Fire TV remote is back working, you should get any of these obstacles out of its way.
Ensure the remote is within 10 feet distance of the Fire TV since the device is more effective when you are closer to the TV.
If your TV is placed behind a glass partition, it may interfere with the connectivity of the remote; so it’s best to remove any hindrance that could block the signal emitted by the remote.
Just as the Fire TV utilizes Bluetooth as a medium for connectivity, having wirelessly connected devices such as phones, speakers, or microwave ovens could serve as a source of interference and get in the way of the remote. Try eliminating any of these sources of interference and your Amazon TV remote should be back functioning.
6. Check the batteries
The Fire TV remote consumes a lot of battery power, and the batteries get drained much quicker than expected. In checking the batteries, you should:
Replace old batteries with new alkaline batteries. These should be preferably branded and purchased from a reputable store. You should get extras too, you might never know.
Ensure the batteries are well placed in their compartment. Do this by taking note of the + and – ends of the batteries and placing them appropriately.
Clean the battery connector ends of your remote. This could get corroded from the use of fake batteries that got leaked. Items with metallic surfaces or razor blades will help get rid of the corrosion.
Your Amazon Fire TV remote should be back functioning if these steps are followed carefully.