Bose Earbuds Not Connecting (to Mac, etc.): How to Fix

Since its launch, the Bose Earbuds has become popular with many users. When it comes down to it, this device provides the best audio for different content.

But as with most products in the market, some units of these earbuds have a few issues. According to some users, their earbuds do not connect to their Macs. As a result, they cannot enjoy the features of the earbuds.

Luckily, there are many ways to deal with a bad connection between earbuds and other devices. If you are amongst such users, you can find these solutions by using our list.

bose earbuds not connecting

Bose Earbuds Not Connecting (to Mac, etc): DIY Fixes

Now here are some of the best ways of fixing a poor connection between the earbuds and the macOS. But before using our advice, consult the Bose Customer service.

1. Turn On the Power

Is there any power on your Bose earbuds? Supposing the devices remain off, there is no way that they can connect to your PC. Before connecting the accessories to your phone, you should remember to power up your earbuds by :

  • Pressing the button at the front of the charging case.
  • Allow the case to open and the LED lights to become active.
  • Remove the earbuds from the case and insert them into your ears.
  • Close the charging case.

2. Get the Range Right

The Bose earbuds have a range of up to nine meters. If you go above this distance, the connection between the headphones and your Mac becomes poor. As a result, you might think that your headphones have issues.

You can make things better by moving closer to the PC. But if you want to move around a little more, you could replace the computer with a mobile device.

3. Update the Apps

You can also use the Bose earbuds to listen to audio from different streaming apps on your Mac. But if the earbuds do not connect with your PC, then it might be time to upgrade the app.

Before installing the update, check if the other apps on your Mac also have the same problems. If they work well, you can go ahead with updating your preferred app with the following steps.

  • Launch the app.
  • Click Updates on the sidebar.
  • Click the Update icon at the side of your app.

4. Take Out the Interference

Yes! Some devices can affect any connection between your earbuds and the Mac. If you remove them from the way, there is a high chance that your Bose earbuds will pair up with the PC. Most of these objects include devices such as mobile phones, cameras, and even WiFi devices.

5. Reset the Mac Bluetooth Module

Asides from the earbuds, the source of the connection problem can come from the PC. With this in mind, it is advised that you reset the Bluetooth module on the Mac.

For performing this task on the macOS Monterey,

  • Launch the Terminal on the PC
  • Fill in the command “sudo pkill bluetoothd”
  • Hit Return and enter your password
  • Reset the Mac

For performing the task on older Mac computers

  • Hold the Option + Shift keys on your keyboard and click the Bluetooth icon on the menu bar.
  • Hit”Reset the Bluetooth Model” and choose OK.

6. Disconnect the Earbuds from the Laptop

Instead of taking the devices for repairs, it might help if you unpaired the earbuds from the PC. Then repeat the connection process between both devices. For the best results, ensure that you use the right steps

  • Head to System Preferences -> Sound -> Bluetooth-> Turn Bluetooth to ON
  • Hold the Power button on the Bose headphones to launch pairing mode
  • Check the screen of your PC and look for the Bose earbuds from the list of Bluetooth devices. Then click the Connect icon beside it.

7. Clear the Cache of the Bose Connect App

Thanks to the Bose Connect app, you can connect your earbuds to any iOS device. But if it has some glitches, you will not enjoy its incredible features. For this reason, it is advised that you clear the cache of the app.

If you want to use this method to fix the connection between your earbuds and iPhone, go to the Settings -> General -> iPhone Storage. Then scroll through the apps and click on the Bose Connect app.

8. Update the App

Apart from clearing the cache, updating your Bose Connect app can improve the connection between the headphone and your IOS device. After all, an older software version tends to include bugs.

You can deal with the bugs by updating the software on the Bose app. For this method, you should try the following steps:

  • Launch the App Store from your iPhone
  • Hit the Profile icon at the top of your screen
  • Scroll to the Bose Connect App and check for any updates. If you see any Update tab beside the app, click it.

9. Try a Power Reset

Although this method looks easy, it can improve the connection between the earbuds and the PC. To get started, shut down the PC. Then pull out the plug before replugging it. Round up by pairing the earbuds with the laptop.

10. Get Technical Support

If you are confused about the right steps to fix your earbuds and Mac connection, you should reach out to the Bose customer service. As expected, this platform offers the ideal advice for pairing the earbuds with compatible devices. Supposing the problems persists, you might also reach out to the Apple Customer center for advice on connecting your laptop.