Fios TV Remote Not Working: How To Fix It

I recently had the most infuriating experience while trying to switch channels using my Fios TV remote control. I tried to switch the channels but the TV was unresponsive.

Sitting and surfing through the over 400 channels available on the Fios TV network has always been my chosen form of relaxation daily after work, hence the pace at which I dashed to the web seeking a fix for the Fios TV remote not working problem is justifiable.

Gladly, I searched online and got some helpful tips that helped fix my Fios TV remote that suddenly stopped working. If you’re facing the same issue, here are some tips that can help you get your Fios TV remote back functioning as quickly as possible.

fios tv remote not working

Fios TV Remote Not Working? Here’s How to Fix

Several things may be wrong when you attempt to switch channels, regulate the volume, toggle between the STB and DVD among other TV functions and there’s no response. To get your Fios TV remote functional again, try the following tips:

Check the Batteries

Check if the power on the battery is low or depleted completely. A quick way to check if the batteries are still active is to press various buttons on the remote. You should get a corresponding flash response on the LED indicator. If the light indicator does not light up after pressing the buttons, then the batteries are either low or fully depleted. In this case, they should be replaced.

Examine your Distance to the TV and Eliminate Interference

Try operating the remote from about 20 feet to the set-top box. Staying farther than that could cause loss of connection and in return limit the remote functionality.

Take out wireless devices within the range of the remote and the set-top box. This could interfere with the connectivity of the remote and the set-top box.

Cabinets surrounding the set-top box should be open and ensure there are no obstructions to the sensor of the set-top box and the remote. Then try operating the remote at a range closer to the set-top box. You will get a smooth and seamless experience that way.

Check the Settings and Connections

Verify that the cable connections between the TV and the set-top box are correct. HDMI cables should also be in good working conditions.

The set-top box power source should be turned on. You can also turn the power off and on again to see if it will solve the problem.

Check your TV settings and ensure it’s on the appropriate channel for Fios TV operations. The TV should be set to Channel 3 or 4, or other input modes you are accustomed to.

The target device should be active. It could either be the TV or the set-top box.

If you are new to Fios TV, be sure the Fios TV remote is compatible with your TV. Some TVs require software upgrades and you can get in touch with the manufacturer for support on this.

Another connectivity issue that exists is having the desired device programmed into the Fios TV remote. It may be set up for another TV in a situation where multiple TVs exist; ensure it’s connected to the desired TV. Instructions on how to program the Fios TV with your Fios remote are written on the back of the Fios TV remote. Codes vary for individual TV brands e.g for Samsung it’s 331, Sony 352, and LG 210 etc.

Inspect for Physical Damage on the Remote

Damages on the remote control could either be repairable or irreparable. Check through the remote to ensure there are no damages. While at it, check the battery connector to ensure there is no corrosion from leaked batteries. If such exists, it can be cleared off using metallic objects to scrape off the corrosion.

Sometimes, only certain buttons fail to respond on the remote. When this occurs:

Simultaneously hold the OK and Star button. The red light should blink twice and stay on after doing this.

While holding these buttons, locate and hold the non-functioning button alongside. The remote automatically tries out some codes in an attempt to fix the issue.

Once this is done, try utilizing the non-functioning button. Once the TV responds, it’s fixed. Then press the OK button to save the action.