The Logitech M510 is one of the bestselling mice on the market. And that’s quite expectable, since it packs a good number of amazing features, delivers excellently, and comes at an affordable price.
Made for Windows, Linux, and Chrome OS PCs, the Logitech M510 has impressed most of its users, and this is evident in the countless 5-star ratings that users have left for the device on Amazon and other reputable online stores. But that notwithstanding, the device sometimes comes down with issues.
There are times when you just can’t get your Logitech M510 to work no matter how hard you try. Such instances can be quite frustrating. especially when you have some urgent tasks to accomplish on your PC. If you’re in such a situation at the moment, you’re not alone. Just breathe easy, as we help you with tips on how to fix your Logitech M510 and get it working perfectly again.
Logitech M510 Not Working: Common Causes
A quick reminder: The Logitech M510, being a wireless mouse, connects with your PC via a USB dongle. So, the mouse isn’t complete without its “little twin”. And when you’re looking for issues with your mouse, don’t focus on the mouse alone.
Here are some of the possible reasons why your Logitech M510 isn’t working:
- OS incompatibility
- Bad surface
- USB Port problems
- Poorly connected USB dongle
- Weak or dead batteries
- Faulty or outdated mouse driver
Now, let’s discuss how to fix each of these problems.
Logitech M510 Not Working: Fixing The Problem
With the above, possible issues in mind, we’d now start addressing them one after the other. Just follow and implement each tip until you get your Logitech M510 working again.
1. Check the OS
The Logitech M510 is made for Windows, Linux, and Chrome OS only. If you’re trying to get it to work with a Mac PC, then you’re trying to fit a square peg in a round hole. It won’t work!
2. Check the surface
Your best bet is to use a mouse pad always. But if you’re using another surface, check to be sure that the surface is suitable for your Logitech M510. The sensors in your mouse don’t work well on every surface. So, if you’re using a surface other than the one on which your mouse has worked perfectly before, try switching to a more suitable one.
3. Switch USB ports
Some PCs stop recognizing USB-connected accessories after periods of extended use. So, if you always leave your USB dongle stuck in your PC, you might be dealing with this problem. To be sure, pull out your USB dongle from the current USB port and stick it into another port. Also, be sure that the dongle is properly inserted (deep enough that you don’t see anything of the metallic part). Then check if your PC is now connecting with the mouse.
4. Replace the batteries
The Logitech M510 is powered by 2 AA batteries that can be accessed from the undersurface of the mouse. If the batteries are weak or dead, your mouse won’t work. So, you want to check whether that’s where the problem is coming from. Simply pull out the batteries and replace them with new ones. Then switch the mouse on and off again, and check if it’s now working.
5. Check the driver
Although the Logitech M510 installs automatically on your PC at the time of first use, the driver sometimes has issues that cause the mouse to stop working. So, if all other tips fail and your driver seems to be the culprit, start by updating the driver. To do that, follow these steps:
- Press Window button + R. This brings up the Run box.
- In the run box, type “devmgmt.msc” and press OK. This brings up the device manager.
- From the list of displayed hardware, scroll down to “Mice and other pointing devices” and click on it.
- Find the name of your mouse and click on it. This brings up a menu of options.
- Click “Update Driver Software”.
- Restart your computer and check if your mouse is now working.
If your mouse is still not working, follow the same steps to located your mouse driver again, but click “Uninstall” this time. Then restart your PC again and check (you’ll have to wait for the mouse driver to re-install automatically).
If your Logitech M510 stops working, the tips in this article should help to fix the problem. But if none of the tips works for you, your mouse might be having a factory error issue, in which case you should consider sending it back to the manufacturer for repair or replacement, depending on your warranty status.