Your Shark Ion Robot is designed to save you the stress of having to do the chore yourself but it isn’t trouble-proof. In fact, one of the most common problems with the device is the Shark Ion Robot not charging. There are several reasons for this, including hardware problems that have to do with the charger and the battery. These are also the most common causes.
By troubleshooting the vacuum, you should be able to solve this problem without having to spend extra. Right here, we have provided all the possible reasons why your Shark Ion Robot won’t charge and how to fix them.
Shark Ion Robot Not Charging: Tips for Finding and Fixing the Problem
Check the Outlet
The first place to check should be the power source. While most problems with vacuum not charging arise from the system, yours could be due to a faulty outlet. Test the outlet by plugging a lamp or mobile phone. If this doesn’t work, then you know the outlet is faulty.
You might want to test the vacuum charger in a different outlet. This should tell you if the outlet is having problems or there is something wrong with the vacuum.
Change the Batteries
Considered the most dreaded cause of charging issues, a faulty battery could be preventing the vacuum from getting some power. If you’ve been using your vacuum cleaning for a while then it is likely that the rechargeable vacuum battery is faulty and unable to hold a charge.
This means your battery will have to be replaced. To confirm this, you will have to allow the vacuum charge completely. This takes about 18 hours for a Shark vacuum. If after that time, the battery doesn’t last or charge at all, then you’re due to a battery replacement. Luckily, the battery replacement will only cost you a few bucks. To get a replacement, you need to check the specs on the faulty battery.
Clean the Charger and Battery
Though not the most common problem with Shark Ion Robot vacuums, poor connection between the battery contacts could be the reason why the battery is not charging, especially if all other options fail. The contacts on both the battery and the charger need to be clear and free of dirt for the device to charge. Excessive dirt could come from cleaning the house. You might want to inspect the charger and battery. Using a dry microfiber cloth, wipe the charger to clean it. Avoid using the regular cotton towel as it tends to leave behind too much lint.
If the area is too dirty, do not go for a damp cloth as it could damage the electronic parts of the charger. The water droplets from the damp cloth will only make the problem worse. Inspect the contact areas on the vacuum and charger and wipe down completely. When you’re done, plug in the charger and place the vacuum base on it. If this works, then you might want to clean your vacuum more frequently. However, if the vacuum doesn’t charge after trying all these fixes, then you could be dealing with internal problems or a battery issue that might need replacing.
Clean the Vacuum
Before you jump right into inspecting the battery for faults, you might want to do some more cleaning. This troubleshooting method doesn’t necessarily mean that a dirty vacuum won’t charge but it does help to try all the options before spending on a new battery or fixing any part of the vacuum.
To clean the vacuum:
- Empty the canister: The dust canister might need some cleaning as well. Dump out all the debris and clean using water. Wait for the canister to air dry completely before returning it to the vacuum.
- Clear out blockages: You will have to take apart all the attachments and wants to check for this. You will need a broomstick to knock out stuck clumps of debris in the openings between the vacuum head and the dust cup.
- Clean the brush head: The rolling brush in the head of the vacuum will likely have debris trapped inside. You can remove the brush from the vacuum head for easy cleaning.
Once fully cleaned, plug in the vacuum and allow it to charge for several hours. If this doesn’t work then you will have to take the vacuum for repairs.
Visit the local vacuum repair shop
If none of these fixes solve the problem, then you will have to take the vacuum to your local vacuum repair shop. There are chances that the vacuum charger is bad or that the battery is faulty.
The repair shop should be able to inspect the machine and tell you what to do next. They might also be able to provide you the replacement parts. You might want to visit Shark Support Center to explain the problem. They could be able to help you solve it without you spending a penny
Consider Getting a Replacement
In some cases, the local vacuum repair shop will help you fix the problem but it will cost you some money. You might be required to purchase a new charger or battery and these parts could cost some money. If you’ve been using your vacuum for some years, then you should consider getting a replacement rather than spending money to fix the broken vacuum only to have it break again in a few months.
You might want to also check up on your warranty information. If your Shark vacuum is still within the warranty period, you could contact Shark Support Center to see if they will give you a replacement or free repair based on the warranty.
Final Thoughts
With these tips, you should be able to figure out the problem and get the Shark Ion Robot vacuum to work again.
Most Shark Ion Robot not charging problems are due to faulty charging stations or a defective battery. You should start by checking the outlet and confirming that the vacuum was properly plugged in. If your vacuum is old, then you might want to consider replacing the battery or the charger.
