Vizio TV Menu Not Working: How to Fix

Vizio TVs are relatively new in the market compared to some of their counterparts. Regardless, it has gained popularity because it rubs shoulders with them in terms of picture and sound quality. These TVs are also durable but have their fair share of problems, just like other TV brands.

One of the likely problems you will face with a Vizio TV is the menu not working. The menu is the hub that allows you to access several functions on the TV. What then happens if you arrive at the menu and can’t move forward because it isn’t working?

Several issues could cause your Vizio TV menu not to work. This post will look at the possible problems and simple DIY fixes that you can employ to solve these problems.

vizio tv menu not working

Vizio TV Menu Not Working: Problems and Fixes

What are the common problems with the Vizio TV menu? What are the culprits causing these problems? How do you solve these problems? This section will address these questions. Grab a seat and continue reading.

Vizio TV menu doesn’t stay open

There are several peculiar Vizio TV menu not working problems. One such problem is when the menu doesn’t stay open. Have you pressed the menu button on your remote control to change a setting on your TV and the menu doesn’t stay open? You may have been trying to type in your password and the menu just keeps going off the screen.

The main culprit here is the remote control. To solve this problem, you should take out the batteries from the remote then press the menu button. If your TV’s menu remains open, then the problem is the remote control. To fix this issue, you have to reset your remote control.

Vizio TV menu doesn’t allow you to select options

Having your menu display is just one side of the coin. You still need the menu to allow you to select options to make changes on your Vizio TV. Without this, the menu is practically useless. It is frustrating when your TV menu doesn’t allow you to select options.

How do you solve this problem? The first thing is to figure out the cause of the problem. Again, the most likely culprit is your TV remote. This time, it could be a situation of dead batteries. All you need to do is to remove the current batteries and replace them with new ones. Test the remote by trying to navigate your menu options.

Vizio TV remote not navigating menu options

This problem is very similar to the previous one even though it has a major difference. In this case, you can launch the TV menu and see different options. However, you cannot move up, down, or to the sides. Also, you cannot choose from the list of options available.

Why are you facing this problem? Again, the likely cause is a case of dead remote batteries. What happens is that the batteries may have just enough power to launch the menu list. However, they get depleted and cannot move further. Your best bet is to change the batteries to a new set and try navigating the menu options all over.

Vizio TV menu button not working

Asides from using your TV remote to launch the menu on your TV, you can make use of the menu button on the TV. Vizio added a menu button to the side of the TV to make it easy for users to launch the menu options easily. It also comes in handy when you press the menu button on your remote and it doesn’t work. You simply need to walk to your TV and press the TV menu button.

What if you do both and the action is not launching the menu options? It means that the menu buttons on both the TV and the remote aren’t working. When this happens, the possible culprit is residual power caught up in your TV. The easiest way to rid your TV of this residual power is to power cycle the TV. Take the steps below to power cycle your Vizio TV:

Step 1: Unplug the TV power adapter from the socket while the TV is still on.

Step 2: Allow the TV to rest for between three to five minutes.

Step 3: Plug the TV adapter back into the socket, preferably a wall socket.

Step 4: Switch on the TV and test again to see if the menu button is now working.

Vizio TV menu pops up on its own

Sometimes, you don’t need your Vizio TV but it keeps popping up on your screen. This situation is quite frustrating as it distracts you when you are watching a program on the TV. How do you fix this problem when it occurs?

First, you need to figure out the cause of the problem. The likely culprit is a stuck menu button. Solve this problem by removing your remote batteries and checking the menu button. Ensure that it is unstuck while checking all the other batteries as well. Unjamming the buttons on the remote should stop the problem.

Other DIY Fixes for Vizio TV Menu Not Working

Below are some simple DIY fixes for the problem:

Ensure that your internet connection is stable

Having unstable internet can result in your TV freezing on a window like the menu options. This problem is a rare possibility. Troubleshoot your internet connection when you notice that the TV has frozen on a particular screen. Use the options below:

  • Restart your router.
  • Reduce the distance between your TV and the router.
  • Speak to your Internet Service Provider if troubleshooting doesn’t fix the problem.

Factory reset

If you have tried all the options above and the menu is still not working, you should consider a factory reset. This process is extreme for some Vizio TV owners because it clears all the data you have saved on the TV. Here’s how to restore your Vizio TV’s factory settings:

Step 1: Go to “System.”

Step 2: Select “Reset and admin” then “Reset to factory settings.

If you want to carry out the process without your remote control, take these steps:

Step 1: Hold down the “input” and “volume down” buttons.

Step 2: You will see a pop-up requiring you to hold down the input button all over.

Step 3: Reset all your TV’s settings and data to factory default.

When you take these steps, you will need to sort out your TV settings from scratch. The good news is that it will most likely solve the problem.