<\/span><\/h3>\nIn some cases, the sound issue could be due to the HDMI cable connecting the external device to the TV. If your TV model offers an option for this test, you can use it to test the problem.<\/p>\n
The HDMI test can only be performed for HDMI cords less than 2 meters long and might not give accurate results for longer cords. It will also only work for devices that use a video signal so you won’t get any results with a sound bar or home theater system.<\/p>\n
To perform the test, ensure that the TV’s source is still on the HDMI setting for the cable you want to test.<\/p>\n
Navigate to Settings<\/strong> > Support<\/strong> > Self Diagnosis<\/strong> > Signal Information<\/strong> > HDMI Cable Test<\/strong> > Start Test<\/strong><\/p>\n<\/span>Reconnect the external device or a different device. <\/strong><\/span><\/h3>\nLoose connections can cause audio issues. You can try to disconnect and reconnect the cable leading to the external device to ensure a secure connection. You can also try to use a different port in the device.<\/p>\n
If the problem is the same, then you might consider changing the cable. You could also try to connect to another device. If there is no audio dropout with the new device, it means that the issue could be caused by your external device.<\/p>\n","protected":false},"excerpt":{"rendered":"
If you notice your Samsung TV reset function is not available or grayed out, there could be only one reason for this. In most cases, it is because you’re connected to an app. Samsung does not allow you to access the reset function if you’re using an app on your TV. However, this is not a real problem. All you need to take off the app from the TV and the function will be back. Samsung TV Reset Not Available: How to Fix To solve this problem, you will have to close the Smart Hub App How to Close the <\/p>\n","protected":false},"author":1,"featured_media":1185,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[8],"tags":[],"ppma_author":[21],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/techrene.com\/wp-content\/uploads\/2022\/06\/samsung-tv-stuck-on-one-channel.jpg","authors":[{"term_id":21,"user_id":1,"is_guest":0,"slug":"trnadmin","display_name":"Keith Rowland","avatar_url":{"url":"https:\/\/techrene.com\/wp-content\/uploads\/2022\/08\/faviwhite.jpg","url2x":"https:\/\/techrene.com\/wp-content\/uploads\/2022\/08\/faviwhite.jpg"},"user_url":"https:\/\/techrene.com","last_name":"Rowland","first_name":"Keith","description":"Keith Rowland is a seasoned electrician who enjoys fixing faults in home appliances and electronics. Being someone who loves writing, he shares on this blog, DIY tips on how to fix various devices within a few minutes. When he's not fixing stuff or writing a new blog post, he's playing with his two cute girls and their mom."}],"_links":{"self":[{"href":"https:\/\/techrene.com\/wp-json\/wp\/v2\/posts\/1275"}],"collection":[{"href":"https:\/\/techrene.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/techrene.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/techrene.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/techrene.com\/wp-json\/wp\/v2\/comments?post=1275"}],"version-history":[{"count":1,"href":"https:\/\/techrene.com\/wp-json\/wp\/v2\/posts\/1275\/revisions"}],"predecessor-version":[{"id":1277,"href":"https:\/\/techrene.com\/wp-json\/wp\/v2\/posts\/1275\/revisions\/1277"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/techrene.com\/wp-json\/wp\/v2\/media\/1185"}],"wp:attachment":[{"href":"https:\/\/techrene.com\/wp-json\/wp\/v2\/media?parent=1275"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/techrene.com\/wp-json\/wp\/v2\/categories?post=1275"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/techrene.com\/wp-json\/wp\/v2\/tags?post=1275"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/techrene.com\/wp-json\/wp\/v2\/ppma_author?post=1275"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
![\"samsung](\"https:\/\/techrene.com\/wp-content\/uploads\/2022\/06\/samsung-tv-stuck-on-one-channel.jpg\")
<\/p>\n