The Sony subwoofer is a powerful device for listening to audio. Asides from offering richer sounds, the speaker can endure changes in power fluctuations.
Although the subwoofer performs well, it tends to have some issues. According to some users, the device might not work as expected. Others complain about the subwoofer not coming on.
Fortunately, there are several solutions for fixing such problems. In this post, we will be listing these ideas while showing you how to use them.
Sony Subwoofer Not Working? Try These Fixes
Here are some of the quick ways that you can fix a faulty Sony subwoofer. But before using our tips, we advise that you check the owner’s manual for additional advice.
1. Switch the Power
Before taking your subwoofer for repairs, check if the power indicator is turned on. If you don’t notice any lights, push the power cord firmly into the socket. Then switch on the subwoofer via the power button.
2. Try a Reset
As with many devices, a quick reset should be enough to get the subwoofer for a Sony soundbar working. But before you can get the best results, you will have to use the following steps:
- Switch on the subwoofer
- Hold the Power button + Input button + Vol – at the same time
- Wait for the RESET button to appear at the front panel, then release the buttons
- Remove the power cord from the wall socket for 30 seconds
- Insert the power cord back into the wall socket
- Switch on the soundbar
3. Raise the Volume
Supposing your Sony subwoofer still stays mute, then you could use the Volume button to solve this problem. For this task, you will have to press and hold the + symbol on the bass or subwoofer button. As you increase the sound, make that the volume stays within normal levels.
4. Reduce the Distance
Does your indicator blink green/orange and stay red for a while? If yes, then you might have to reduce the space between the subwoofer and the main unit. Instead of placing them side by side, a few inches should be enough.
5. Remove Any Interference
Spend a few moments to remove any obstacles between the subwoofer and the main unit. After all, such items might block signals between the devices and cut off the sound.
As you use this hack, focus on metal objects, wireless devices, and furniture. Also, ensure that the subwoofer and the main unit are placed in the same room.
6. Link the Subwoofer
By having a perfect link between the soundbar and its subwoofer, there is a high chance that the latter will work properly. If you want to use this method, try the following steps:
- Press the AMP Menu on the remote
- Click on WS
- Press the Enter button and choose between S.ON and LINK
- Press the Enter button and wait for the Start logo to appear on the screen
- Press the Enter button for a second time and wait for the Search logo to appear on the screen
- Use a pointed tool into the Subwoofer button
- Wait for the power indicator to turn green
- Wait for the OK logo to appear on the screen
- Switch on the subwoofer
- Press the AMP to exit the menu
7. Change the Cable
Supposing your Sony subwoofer uses an HDMI cable, it would help if you swapped it for another cable. But instead of choosing any cable, look for wires that suit your particular model. For instance, 1080 systems prefer a maximum of 50 feet cables while the 4k version works with a maximum of 10 feet. Also, ensure that the cable is labeled HDMI 1.2
8. Contact the Sony Customer Service
If the above suggestions do not work, then you might have to contact Sony Customer service. Apart from providing the best tips for fixing any problems on your Sony subwoofer, this center provides the best hands for all Sony products. You can contact this service via email, telephone, and app.
9. Get a New Subwoofer
Sometimes a hack might not be enough to fix any issues with a faulty Sony subwoofer. With this in mind, you might have to replace your current unit with a new one. If you are short on cash, you can look for a fairly used speaker from the brand.
