Fitbit Ionic Not Charging: Causes & How to Fix

As with any device that needs to be charged, users may experience charging problems every now and then.

The same can be said of the Fitbit Iconic, as users have also experienced charging problems with this device.

If you’re one of them, then you’re in luck!

In this article, we’ll be giving you tips on how to resolve your Fitbit Iconic charging problems, as well as list out possible reasons it isn’t charging.

All you have to do is keep reading!

fitbit ionic not charging

Possible Reasons Why Your Fitbit Ionic Isn’t Charging

Your Fitbit Ionic may not be charging for several reasons. Before we get into how you can fix the charging problems, let us take a look at some of those reasons.

The Fitbit may be damaged: Just like a damaged phone or laptop, your Fitbit Iconic may not charge.

There are several incidences that could damage your Fitbit. These include hard falls or excessive moisture.

The cable may be broken: If the charging cable is broken from within, then your Fitbit Iconic will not charge.

The USB port or charger may be bad: Another possible reason why your Fitbit Iconic isn’t charging is a bad USB port or charger.

If any of these charging portals are faulty, then there’s no way your Iconic will charge.

The cable may not be properly connected: If the charging cable is not properly connected to the charging portal, then it won’t charge.

Fitbit Ionic Not Charging: How to Fix the Problem

Now that you know the possible causes of a Fitbit Iconic charging problem, let us take a look at some of the things you can do to get it charging again.

  • First, check to see that the Iconic is not wet
  • Connect your Fitbit Iconic to the cradle or charging dock
  • Ensure that the charging dock is plugged-in to a USB port or charger that works, but don’t connect it to a power source
  • Leave it to sit overnight

Many users of the Fitbit Iconic have said that doing the above has helped them resolve the charging problem. All they did was connect their tracker to the charger and leave it overnight, without connecting it to a power source.

You don’t necessarily have to leave the tracker to sit on the cradle overnight, an hour or two should do.

This procedure works for Fitbits that were turned off, but wouldn’t come back on.

If your Fitbit Iconic doesn’t come back on after you try this method, then you can try plugging the charger to a power source.

Before you do, make sure your Iconic is seated firmly on its dock. This will ensure that the connectors are touching the contacts on the tracker.

Now you can leave your Fitbit Iconic on the cradle or charger for some hours, maybe 2 to 3. You can also leave it to sit overnight.

Get back to it in the morning and try turning it on. By this time the battery should be fully charged.

If the Fitbit still didn’t charge, check to see if it’s wet, as that could be the reason. If it’s moist, then wipe the contacts with a dry tissue paper or handkerchief, then repeat the charging procedure again.

If this too doesn’t work, then it’s possible your Fitbit Iconic is damaged. In this case, you will have to contact customer support for help.

You can also return the Fitbit Iconic to the store where you purchased it.


There you have it guys, how to solve your Fitbit Iconic charging problems. These issues are usually minor, and you can fix them yourself.

However, if all the tips in this article fail, then reaching out to Fitbit’s customer support would be the next step to take.

Let’s do a quick recap.

Make sure your Fitbit is properly connected to the charging dock, and also ensure that the charging cable is not broken.

Check to see if the cable is properly latched into the USB port and that the port itself in perfect working condition.

Lastly, check to see if your Fitbit Iconic is wet, especially around the contact area. Dry it up if it is.

We hope this article has been helpful. All things being equal, your Fitbit should be charged in no time.

Thanks for reading!