A Fitbit device helps you to track your health and show you the time among other interesting functions. To get the best from your Fitbit device, you need to sync it with your smartphone and your Fitbit dashboard.
Is your Fitbit Charge not syncing to your smartphone or dashboard? This post will show you how to sync your Fitbit Charge 2, 3, or 4 with your Android device, iPhone, or computer. It will also explain steps to help you troubleshoot your device if it isn’t syncing automatically. Without further ado, let’s dive straight in.
How to Sync Fitbit Charge 2, 3 & 4
If your Fitbit Charge 2, 3, or 4 isn’t syncing, you shouldn’t be worried. Several other Fitbit users are experiencing the same problem. Thankfully, there are different ways to sync your Fitbit Charge with your mobile device or computer. This section will show you a few methods to employ.
The process of syncing your Fitbit Charge is pretty straightforward. Make sure that you try connecting your device to your smartphone by establishing a Bluetooth connection. Also, ensure that you have the Fitbit app installed on your smartphone so that you can sync the device with your Fitbit dashboard. With this out of the way, let’s look at how to sync your Fitbit Charge 2, 3, or 4.
Manually Sync your Fitbit Charge 2, 3, and 4
If your Fitbit Charge doesn’t sync with your smartphone automatically, you can force the sync through a manual process. This process is quite simple and you can follow the steps below:
Step 1: Launch the Fitbit app from your smartphone’s home screen.
Step 2: Log in to the app using the appropriate Fitbit account details. If you have already logged in, you can skip this step.
Step 3: Drag down the screen on the dashboard page to activate the syncing process.
Once you do this, you should see a turquoise line moving from the left to the right of the page. This line shows just above the main tracking panel. After doing this, the Fitbit Charge should sync with your dashboard successfully.
Switch on All-Day Sync on the Fitbit App
Another way to sync your Fitbit Charge 2, 3, or 4 is to activate All-Day sync on the Fitbit app. once you activate this feature, your device will sync with your Android, iPhone, or computer once they are nearby. Again, you must ensure that you have the Fitbit app on your mobile device and the Bluetooth switched on. The steps below will guide you on how to switch on “All-Day Sync” on the Fitbit app:
Step 1: Launch the Fitbit app on your smartphone.
Step 2: Tap on the “Gear” icon in the top-left corner of the Fitbit app.
Step 3: Scroll down the list of settings.
Step 4: Tap on the button beside “All-Day Sync” to toggle it on.
After doing this, your Fitbit Charge should sync with your mobile phone easily. If this doesn’t work, you can consider the other methods below.
Using Fitbit Connect on Desktop
What if you don’t have your smartphone or your Fitbit Charge doesn’t sync to your mobile device? No problem, several ways to sync your Fitbit Charge still exist. One such way is to use Fitbit Connect on your desktop. This method works when you need to sync your Fitbit device to your dashboard using a computer.
To make this process work, you need to connect your computer to the internet and install Fitbit Connect. In some cases, you may even need a Fitbit Bluetooth Dongle to be able to sync your device. You only need the dongle if your computer doesn’t have a Bluetooth feature. Note that when you run Fitbit Connect on your computer, your Fitbit device will sync data every 15 to 30 minutes. If it doesn’t, you can force it to sync by following the steps below:
Step 1: Download Fitbit Connect to your computer and install it.
Step 2: Launch the app and provide the appropriate login details to sign in.
Step 3: Connect the Fitbit Bluetooth Dongle if your device doesn’t have a Bluetooth feature. If it does, skip this step.
Step 4: The Fitbit Charge should sync with your dashboard automatically. If it doesn’t, click on “Sync Now” to sync the device manually.
Note that when using this method, your Fitbit Charge shouldn’t be paired with your mobile device.
Reboot Your Fitbit Charge 2, 3, or 4
Have you been trying to sync your Fitbit Charge and the process keeps failing? You may need to reboot the device. This issue occurs when there is a software glitch and rebooting the device resolves such glitches. Check the steps below to know how to reboot your Fitbit Charge 2, 3, or 4:
Step 1: Plug your Fitbit Charge into the charging cradle.
Step 2: Plug the cradle into a powered USB port.
Step 3: Make sure that the Fitbit device is charging.
Step 4: Press the button on the device and hold it down for about 4 seconds. You should see the Fitbit logo on the screen and the device will vibrate.
Once you do this, the device should reboot. Disconnect it from the charger then check if it is syncing.
Fitbit Charge 2, 3, & 4 isn’t Syncing: How to Troubleshoot
What if you have tried all the methods above and your Fitbit Charge is still not syncing? You can troubleshoot it using any of the methods below:
- Ensure that you have the latest Fitbit software.
- Check your internet connection.
- Make sure that your Bluetooth is on and your smartphone isn’t connected to another device.
- Check the battery of your Fitbit Charge to be sure that it isn’t low.
That’s it for how to sync your Fitbit Charge 2, 3, and 4. Do you have any questions? Drop them in the comments section