Fitbit Notification Not Working: How to Fix

Using a Fitbit for your workouts serves as a good idea. When used, the watch provides notifications for alerts, missed calls, and other info.

However, the Fitbit is not perfect. Sometimes, the required notifications might not appear on the screen. As a result, you might miss out on all this important data.

Luckily, there are many ways of fixing a Fitbit without visiting a technician. If you go through this article, you should find these ideas and use them for your Fitbit device.

fitbit notification not working

Fitbit Notification Not Working: DIY Fixes

Here are some tips that should help a Fitbit with notification issues. But before using our advice, we suggest that you check the owner’s manual of your watch.

1. Restart Your Device

As soon as you notice any notification issues, it would help if you tried to restart your Fitbit watch. But before this hack can work, try using the following steps:

For resetting the Versa, Sense, and Iconic models:

  1. Press and hold the button for 10 seconds
  2. Wait for the logo to appear on the screen and release the button.

For restoring the Charge 5 and Luxe models:

  1. Swipe down the screen
  2. Click on the Settings app
  3. Hit Restart Device – Restart

2. Restart Your Device and Bluetooth

Are you still having notification issues with your Fitbit device? If yes, then it might be time to restart your watch and the paired mobile device. To use this solution:-

  1. Restart your Fitbit watch
  2. Get your mobile device and click Settings – Bluetooth
  3. Switch off the Bluetooth and wait for 10 seconds
  4. Switch on the Bluetooth
  5. Restart your mobile device

3. Clear the Data

Before taking the Fitbit for repairs, try clearing the data for the Fitbit mobile app.

  1. For Andriod mobile phones:-
  2. Click on Settings – Apps
  3. Click on Fitbit
  4. Click on Clear Data / Storage

4. Use the Developer Settings

If your Fitbit Versa does not still display any notifications, you might have to play around with some advanced settings. Although it looks technical, the following steps should make things easier especially when paired with the Redmi Note 5

  1. Switch on your Redmi phone
  2. Click on Settings – Manage Apps Battey Usage – Choose Apps – Select Fitbit
  3. Select No Restrictions
  4. Go back to Settings – Permissions – Autostart – Choose Fitbit – Toggle ON
  5. Go back to Settings – App Notifications – Choose Fit – Switch on Priority
  6. Lock the Fitbit app in the recent apps/apps overview plane
  7. Go back to Settings and scroll to the MIUI tab. Hit the tab eight times until you see a ” Now you are developer” message
  8. Go back to Settings – Developer Option – Turn OFF Memory Optimisation

5. Turn off the Silent Option

Setting your notification to Silent might be ideal for a quiet nap. However, this option will stop the notifications from reaching your Fitbit. If you do not know how to deactivate this setting, you should check the owner’s manual of your device.

6. Maintain the Right Distance

As you use your Fitbit, make sure you stay within range of your smartphone. For the best results, maintain a maximum distance of 30 meters. Then make sure all the notifications are turned on.

7. Move the Fitbit App to Phone Memory

According to some users, switching the location of the installed Fitbit app can solve any notification issues. But instead of leaving the app on a memory card, move it to the internal memory on your device.

8. Contact the Fitbit Support Centre

Thanks to the Fitbit Support Centre, you can make any complaints about the Fitbit tracker. On top of that, the service offers tips or repairs for dealing with any notification problems. You can reach this service via email or phone call.


  • Keith Rowland is a seasoned electrician who enjoys fixing faults in home appliances and electronics. Being someone who loves writing, he shares on this blog, DIY tips on how to fix various devices within a few minutes. When he's not fixing stuff or writing a new blog post, he's playing with his two cute girls and their mom.