Fitbit Versa Not Turning On: Causes & How to Fix

When it comes to heart rate monitors, there aren’t many out there better than the Fitbit Versa. It has grown in popularity, thanks to its accuracy and ease of use.

That being said, users have had to deal with minor issues every now and then. One of such issues is your Versa not being able to come on.

If you’re currently experiencing this, then you’ve come to the right place!

In this article, we’ll be showing you the steps to take to get your Fitbit Versa on again. We’ll also be giving you reasons why the problem occurred in the first place.

Keep reading!

fitbit versa not turning on

Fitbit Versa Not Turning On: Possible Causes

Below are the possible reasons why your Fitbit Versa isn’t coming on.

It isn’t charged: If your Fitbit Versa is not charged, then there’s no way it will ever come on.

You can tell how much battery power it has left simply by looking at the battery indicator on your Fitbit Versa’s screen.

The charger is bad: This is similar to the first cause, although slightly different. In this case, you have attempted to charge the device, only to check on it after an hour or so to find it didn’t charge at all.

The charging port is bad: Also similar to the first two causes, your Fitbit Versa will not come on if you plug it into a faulty charging port.

The tracker may be wet: Fitness training is hard work, and that’s why trainees are found sweating after doing their sessions. The sweat can penetrate the tracker and lodge inside.

If the inner chambers are moist, the tracker may refuse to come on.

The tracker may be damaged: The tracker may get damaged if it has taken a hard bump, due to a fall or otherwise. This could also cause it not to turn on.

Fitbit Versa Not Turning On: How to Fix

Try these tips to get your tracker on again.

Tip 1: Check the battery level and charge

This should be a no-brainer, since we all know small electronic devices need to have some battery power to work.

If you press the power button on the Versa and it doesn’t come on, it could be that the battery is dead, and nothing more.

In this case, all you need to do is connect your Versa to a charger, and plug it into a USB charging port. Leave it to charge for about an hour then try turning it on again.

Tip 2: Ensure the charger and charging port are working perfectly

If the Versa fails to come on after an hour’s charge, then you should check to see if the charger works. You can do this by connecting it to another device and see if it charges it.

If it does, then it means the charger is fine, but if it doesn’t, then the charger is the problem.

You should also be certain that the USB charging port works. If the tracker doesn’t charge, switch to another USB port.

If the new port works, then you can be sure that the former port was the problem.

Tip 3: Check if the tracker is wet

Excessive moisture can make its way into your tracker and cause it not to come on. In this case, the moisture comes from all the sweat you discharge during your workout.

If you notice smear marks around the edges of the tracker, then those are left-over sweat drips.

You can simply leave the tracker in the sun for about 30 minutes to dry off, both in and out. If moisture was the problem, then this will help fix it.

An extra tip here is to wipe your Fitbit Versa with a clean cloth after every training session. This will help reduce the accumulation of moisture or debris in and around your tracker.

Tip 4: Call customer support

The case may just be that you’ve taken a hard bump with your tracker, and this has caused some internal damage.

If all the tips mentioned above fail, then you should get in touch with Fitbit’s customer service.


When the Fitbit Versa fails to come on, it’s usually because of a low battery. However, moisture or internal damage are also possible causes.

That being said, try the tips above to get your Fitbit Versa on again.

We hope this article has been helpful.

Good luck!