Samsung Washer Stuck on Wash Cycle: Causes & Fixes

We understand how you feel when you walk into your laundry room only to find out your Samsung washing machine is stuck on the wash cycle.  A stuck washing machine can mess with your schedule and, likewise, emotions.

If your Samsung washing machine is stuck on a continuous wash cycle and will not advance to the next, we say RELAX! This article will reveal the possible causes and quick tips to curb the problems and get your washing machine up and running again.

samsung washer stuck on wash cycle

Samsung Washer Stuck On Wash Cycle: Likely Causes

Samsung washers are famous for their ease of use and functionality. However, they come with their issues too, and one of them is the washers getting stuck in a wash cycle. The likely causes of this problem are listed below.

  • Inadequate power source
  • Dirty filter
  • Clogged drain line
  • Faulty washer timer
  • Overloaded machine
  • Inefficient agitator
  • Excessive suds
  • Inappropriate water level

Samsung Washer Stuck On Wash Cycle: How To Fix

As we’ve established the possible causes of the washer getting stuck on the wash cycle, let’s solve the problem. Below we’ll discuss troubleshooting tips from the easiest and build all the way up as we attempt to solve the problem.

Let’s get going.

1. Check the Power Source

The washing machine should have a good connection with the electrical outlet and enough voltage at the power cord. You should make sure there’s at least a 240V power source at the power cord.

2. Check the Water Level

If your washing machine is still stuck on a wash cycle, you must check the water level.  If the water level is too low or too high, it might cause a problem. If the water doesn’t fill to the appropriate heights, the machine might not get enough to fill the clothes and will get stuck because the laundry that is not submerged in the water won’t be able to be removed.

Also, if the water level is too high, your machine will be trying to drain the water out, thus prolonging the wash cycle. Ensure your washer has enough water(slightly above the laundry level) to start and complete the wash cycle.

3. Clean the Filter

If your washing machine is stuck on a wash cycle, it could result from a dirty filter. Hence, you’ll need to check the filter for specks of dirt and clear it accordingly, as it can make an enormous difference. Below is how to clean the filter:

  • Switch off your washing machine and disconnect the cord from the power outlet.
  • Remove the front panel.
  • Disassemble the white wire from the circuit board of the washing machine.
  • Now clean the debris or dirt on the air filter with a piece of wet tissue.
  • Reassemble your machine and restart the cycle.

4. Unclog the Drainline

Your washing machine might be stuck on the wash cycle because there’s heavy grease build-up clogging the surface of the drain line. You should unclog the drain line to clear any doubt about it being the problem. You can do that with these steps:

  • Unplug your washing machine from the socket.
  • Remove the drain plug and place it in a big bowl
  • Turn the drain plug and allow water to circulate all through to clear it.
  • Run the faucet into the washer’s bottom to force the blockage or clog down the drain.
  • You can also pour baking soda to remove residue clogs from the surface.
  • Pour water inside again to clear the baking soda.
  • Reassemble your washing machine and restart the cycle.

5. Check the Timer

The washer timer controls every aspect of the wash, rinse and spin cycles. If your machine is stuck on a cycle, it could be the timer that has developed a fault.  The timer might automatically shut off after a set amount of time, thereby denying the washer of moving to the next cycle.

It could also be that the timer motor or the contacts have shorted out. In any case, you’ll need to replace the timer.  The following steps will guide you in replacing the timer.

  • Turn the washing machine and unplug the power cord from the socket.
  • Remove the plastic disc holding the knob on the timer.
  • Also, disconnect the knob and the screws that hold the front panel with the timer to access it.
  • Remove other screws and eject the timer.
  • Check the timer and its wiring harness for any damages or faults. You will need to replace it if it’s defective.

6. Check the Agitator

When a washing machine has an ineffective agitator, it won’t wash the clothes properly, and this might be the case for your washer too. This indicates that water might be sitting on top of the clothing items for an extended period without washing.

Furthermore, when most clothing items have loose fibers, the machine might have difficulty removing these fibers, thereby getting stuck in a wash cycle.

7. Check for Excessive Suds

Too much detergent can lead to excess suds, preventing clothes from washing correctly. Your washer will then get stuck in a wash cycle trying to wash the clothes and rinse soap residue.

In some models, the washer will add more water and continue to wash the clothes and clear the residue simultaneously. This makes the machine get stuck on the wash cycle as it continues to remove the residue.

Generally, your machine is a high-efficiency appliance and does not need much detergent to wash correctly. The recommended amount is 15ml or one tablespoon per 1.8kg or 4 pounds of clothes. Also, only use high-efficiency detergents with “HE” written boldly on them.

To solve this problem, you’ll need to clear the soap residues manually. Follow these simple steps below to remove all residue suds.

  • Switch off your machine and unplug the cord
  • Open the lid and remove all clothes from the drum
  • Drain the water and suds manually with a bowl.
  • Start a wash/rinse cycle without adding detergent to clear all residue suds.
  • Reconnect the washing machine and restart the wash cycle.

Finally, you can try and resolve the error program. Sometimes, when your machine displays an error message, it gets stuck on a cycle. You can fix the program as follows:

  • Press and hold the Cancel button on the control panel.
  • The screen will display a menu option. Choose the one that describes your problem better.

8. Contact Manufacturer’s Support

At the end of it all, if your machine is still stuck on a wash cycle, then you need to contact your manufacturer’s support for further diagnosis.